Amazon has discovered itself in bother repeatedly. A number of pissed off prospects have reported faux deliveries, lacking merchandise, and broken objects prior to now. Though the tech big has always improved its companies, sellers on the platform nonetheless handle to cheat prospects. An Indian journalist just lately ordered a Dyson Corrale hair straightener price $100. ₹Amazon gifted his spouse $30,000 as a birthday current. Nevertheless, Amazon gave her a disappointing shock by sending her a counterfeit product. The tech journalist criticized Amazon and shared his expertise in a put up on X.
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This isn’t the primary time Amazon has executed this.
Prospects around the globe have lengthy complained about receiving counterfeit merchandise. Though the corporate’s customer support is fast to reply, you possibly can by no means make sure how lengthy it’ll take to resolve an issue.
When the client of the Dyson Corrale hair straightener acquired the faux product, they took to X to share their expertise and search an answer. Amazon’s buyer help group was fast to reply to that put up; nevertheless, it’s not but recognized if the difficulty has been resolved. Earlier this 12 months, an Indian buyer acquired a faux iPhone 15 from Amazon and was solely in a position to return it after their put up on X went viral.
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Amazon has a devoted Counterfeit Crimes Unit (CCU) working with manufacturers, legislation enforcement, and prospects around the globe to cease dangerous actors and maintain them accountable.
Easy methods to keep away from shopping for counterfeit merchandise
To guard your self from receiving a faux product, you need to select a verified vendor with real buyer evaluations and a good monitor report. It’s at all times really helpful to pick the unique model as the vendor if that possibility is accessible. You also needs to take into account choosing open field inspection. With open field inspection, the supply affiliate will unpack your order bundle upon supply for inspection. It’s simpler to return or get a refund if the product seems to be faux throughout open field inspection. Most main firms supply an choice to confirm the authenticity of a product by matching the serial quantity on their web site.
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