Microsoft is among the largest tech corporations on this planet, with thousands and thousands of consumers throughout nearly each nation. To help such a big consumer base, Microsoft has an enormous Azure help group that helps organizations and professionals use the corporate’s cloud computing. Like different large tech corporations on this planet, Microsoft additionally outsources most of its buyer help jobs to India. As tech corporations’ dependence on the Indian workforce will increase by the day, it seems that tech staff in different nations aren’t too comfortable about it. In a Reddit put up, a Europe-based Microsoft worker took to Reddit to warn potential buyer help employees about Indian managers.
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IT employee denounces unethical practices and biased work tradition
The Microsoft worker revealed that his supervisor and colleagues in India usually contact clients by cellphone, regardless of being clearly instructed to take action through electronic mail, within the hope of creating a connection and incomes a 5-star overview.
“I instructed my supervisor that this strategy is problematic however I bought no response or suggestions, and I additionally obtained no increase or bonus regardless of all of the laborious work I’ve accomplished all year long. I obtained no pay increase, no profession prospects, and simply needed to take care of extra help tickets. I really feel like a white-collar slave working for an Indian supervisor with a god advanced, who doesn’t appear to worth the contributions of non-Indians,” a Microsoft worker wrote within the Reddit put up.
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“I used to be promoted to this place with little coaching, just a few on-line self-learning. A lot of the help employees are in India and so they solely rent and promote their very own employees, maintaining all the cash and rewards for themselves. This creates a really biased and unfair work setting, the place India-based staff are given precedence over the remainder of us,” he added.
The Microsoft help worker was extremely important of the corporate’s determination to outsource important features to India. He believes that this has created many cultural and communication challenges. He ended his message by saying that he would by no means work for an Indian supervisor once more and in addition suggested towards becoming a member of the Azure help group.
Inside hours of the Reddit put up, many different customers echoed comparable sentiments, with one sharing: “Yeah that is Microsoft. Administration will not make any adjustments. I labored in tier 1 tech help earlier than they laid off everybody and moved abroad so they may pay you 5 cornflakes a day. 5 star opinions and cellphone calls are all they’re after. Get out. The job sucks, the expertise sucks, and in the event you keep there too lengthy it’ll change into unimaginable to go away.”
“Indians selling Indians. That’s just about all Microsoft does. If another individual says ‘form sir’ another time, I’m going to have an autistic meltdown,” the consumer mocked.
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